Contact
Pre-sale questions, custom quotes, or post-order support.
For pre-sale questions, custom licence quotes, or post-order support.
Response Time
We respond within 24 hours during business days.
Australian Eastern Time
Contacting us about an existing order?
Please include your order number and the Hardware Key Code you submitted at checkout. This helps us locate your order and resolve issues faster.
Common Questions
How long until I get my licence?
Within 24-48 hours of BTC payment confirmation on the blockchain.
Does the licence expire?
No. Once uploaded, the licence is permanent. It survives reboots and firmware upgrades.
Can I use a licence on a different system?
No. Each licence is bound to the Hardware Key Code provided at checkout and cannot be transferred.
What if I sent the wrong amount?
We’ll email you to arrange a top-up. Underpayments delay delivery but don’t void the order.