Due to the digital nature of licence files, all sales are final once the
licence has been generated and delivered to your email.
Refund requests will be considered in the following circumstances:
– The order is placed in error and reported to us before the licence file
has been generated (typically within the first few hours of order placement).
– The licence file does not function as described and the issue cannot be
resolved through support.
Refund requests must be made within 7 days of delivery and sent to
[your email here] with the order number.
Refunds, when issued, are returned in Bitcoin to a wallet address you
provide. Due to BTC price volatility, refunds are calculated and paid
based on the original AUD amount, converted at the BTC/AUD rate at the
time of the refund.